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  • All States Included
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We'll be happy to convert your accounts over when you upgrade to our software!
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Need Help? Call 866-540-1391

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When calling Support, if you are forwarded to voicemail, be sure to leave a detailed message and only call once. We use “Voicemail – to – Print” technology and we will respond to all messages promptly.

 

Support Hours

All Times Are Central Standard Time

*CTS Refund Policy:  No refunds on tax software purchases after 72 hours.

Normal Support Hours

Monday – Thursday: 10:00 am – 5:00pm

Friday: 10:00 am – 2:00pm

Current Support Hours

Monday – Thursday: 10:00 am – 5:00 pm

Friday: 10:00 am – 2:00 pm

 

Additional Support Services

  • Set up and install Tax Software on one computer for Free $149 each additional computer
  • Set up and install Online Tax Software Free
  • Return backup and storage Free
  • Train one employee to use software Free
  • $149.00 each additional employee
  • Bank Registration Free
  • Marketing Information and Support Free
  • $249.00 Network install Tax Software (Up to 3 computers)
  • $149.00 each additional computer
  • $249.00 Emergency re-install
  • Emergency after hours and weekend support billed at $199.00 per hour with one hour minimum